Aria Resort & Spa

Don’t expect 5 star mindset of employees. You will be in for rude shocks when they behave like a typical lodge(no offence) mindset. We specifically asked for packed breakfast at time of checkin and in morning Manager ( Dt 09 Mar 2025) behaved as if we are demanding extra favour and rudely tells that packed breakfast be chargeable. When complained we faced rebuttal as if we demanded kidney from gentleman. Price 5*, Property 5* but people 0*

Visited Nashik and stayed at the Aria from 18/10 to 20/10, 3 adults in a room with an extra bed. Booked through *********** and paid a premium amount for the rooms. Patio room had no view at all. Corridor leading to the room is poorly lit, and the corridor is stuffed from the games which had been removed from the adjoining game area to accommodate an event. Room was spacious but again the passage and wardrobe is lit poorly. For a resort property the amenities in the room and quality of linen is horrible. No shaving kit, no loofah, no shower caps, no vanity kit - nothing. No slippers or bathrobes in the wardrobe and only 2 hangers. No iron and ironing board, no laundry bags, not sure if they have a laundry in house. Inspite of the room being booked on triple occupancy - only 2 towels, 2 dental kits and 2 litres of water were placed. The room phone didn’t work so had to call the hotel board line every time from my mobile to request anything. Staff was least bothered, while leaving the hotel for site seeing mentioned about the short coming and requested to have the extra bed placed but nothing was done when I returned. Upon return the light of the room kept tripping every 5 mins and I had to go to the lobby and raise my voice to get this sorted. Post day 1 cleaning towels remained at 2 and tea cup was never replaced. We managed to have tea coffee in water glass. Thankfully water was replenished. There is a banquet space right outside the room and it was loud every evening. The AC in the room is also super noisy and there is a whooshing sound constantly in the room. Pool side is not well maintained and no pool towels or loungers are present. Breakfast spread was average, the dosas though were an absolute delight. Super delicious. If the hotel is charging so much and labelling itself as a resort it should ensure it works towards it. This was not a resort experience. Not recommended at all, much better places in Nashik.

Excellent stay. Spacious rooms. Neat and clean. Yummy food. Clean and big pool. Nice play area. Nice terraces. Amazing location. Very polite and helpful staff. Quick service even when it’s full. Sandeep, Neelesh are really great. Absolutely value for money. 5/5

The best place on Earth to feel heavenly. The place is so calm and relaxing for both mind and soul. On top of it the chef head Mr. Ramnath is such a lovely person that he treated us like kings and queens and made us feel so special. He is a gem of a person. Besides him the front desk staff ***** with Mr Ashish and Mr Nilesh and one more new staff whose name I am not aware of are also so considerate and cooperative that it goes beyond words for any praise. I have recommended this place to so many of my friends and family and thus was my 4 th visit here as I don’t like going any where else except this resort. It has thus magnetism and charisma that you will long to be here always. So thanks for everything.

Resort very nice. Rooms r too spacius. Mr. Sandeep Bendkule n Mr. Bijay service excellent. Food is excellent Resort ambience is beautiful Best experience, best ambience Service is best And hotel staff are very cooperative ……………very nice experience